Are your products halal/kosher/gluten-free/vegan?
We do not track nutrition or dietary certifications for our products. We recommend checking Google or popular nutrition websites for specific product details.
How long does shipping take?
We have a 1-2-days handling time, after which orders are shipped via Australia Post. Delivery times vary based on your location:
NSW, Victoria, and other major states: 1-day shipping (plus handling).
Rural areas in WA and NT: Up to 5 days.
Once your order is handed over to Australia Post, shipping times are out of our hands. For up to date shipping estimates.
What do I do if my order arrives damaged or incorrect?
If your order arrives damaged or incorrect, we will provide a full refund and arrange a return. Please contact us as soon as possible for assistance.
Where do you ship from?
We ship from Sydney, Australia.
Do you have a physical store or pickup option?
No, we operate exclusively online and do not offer in-person pickup.